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• About us
  • Celebrating 50 years
    • 10 Facts about London Ambulance Service
  • Our story
  • The capital’s ambulance service
  • Who we work with
    • What we buy
  • What we do
    • Advice on what to do as a motorist if you encounter an ambulance
    • Caring for you in a clean environment
      • Clostridium difficile – useful information
      • MRSA – useful information
      • Norovirus – useful information
    • Finding hospital beds
    • NHS 111
    • Our Digital 999 programme -ePCR
    • Responding to less serious calls
  • How we are run
    • Trust Board
      • Board papers- 2019
      • Board papers- 2020
      • Board papers- 2021
      • Board papers- 2022
      • Meet our leadership team
  • How we are doing
    • Care Quality Commission inspection and report
    • Clinical quality indicators
    • Meeting our targets
  • Working with suppliers
  • Our plans for the future
    • London Ambulance Service Carbon Neutral Plan April 2022 – March 2025
    • Our estates vision
    • Our quality strategy
    • Upgrading our ambulance stations to modernise our estate
  • Research
    • ARREST trial
    • Research performance
  • Our publications
  • Commercial services
    • London Ambulance Service Historic Collection
  • Involving our community
    • Involving you in our work
  • Our history
• Accessibility
• Calling us
  • Calling 999
    • Advice if you are due to give birth
  • End of Life Care
  • How you can help us to help you at busy times for the NHS
  • Keeping safe and well in colder weather
  • Learning disabilities and Autism zone
  • Mental health care
  • NHS 111
    • North East London 111
    • South East London NHS 111 service
  • Ambulance response categories
  • Who will treat you
    • Advanced Paramedic Practitioners
    • Ambulance crew
    • Clinical telephone advisor
    • Hazardous area response team
    • Single responders
      • Cycle responder
      • Motorcycle responder
      • Volunteer responders
  • Emergency heart care
  • Emergency stroke care
  • Emergency trauma care
  • What to do if you have flu symptoms
• Copyright
• Disclaimer
• Feedback on making a complaint
• Getting involved
  • Become a London Lifesaver
  • GoodSAM app
  • How can I become a London Lifesaver?
  • London Ambulance Service Defibrillator Accreditation Scheme
  • London Ambulance Service Public and Patients Council
  • Public education, schools and community visits
  • Support the London Ambulance Charity
• Health professionals
  • Emergency Bed Service
  • Healthcare professional information
    • Calling an ambulance – response times
    • How the call will be triaged
    • Documents and guidelines
    • GP News
  • Safeguarding children, young people and adults at risk
    • Safeguarding duty and responsibilities
    • Safeguarding professionals information
    • Safeguarding ‘at risk’ alerts
  • Reporting incidents to us
    • Delayed handover of care at emergency departments
• Home
• News
  • BBC documentary: ‘Ambulance’
  • Behind the Sirens podcast
  • Excellence reporting
  • Follow us on social media
  • News Archive
  • Thank you
  • TV and radio
• No Access
• Privacy policy
  • Patients and Public Privacy Notice
  • Staff Privacy Notice
    • Privacy Notice – Staff Mandatory COVID-19 Vaccinations
• Reasons why patients become ‘frequent callers’
• Season’s Greetings
• Sitemap
• Talking with us
  • Lost property enquiry
  • Making a complaint
    • Communicating with us in other languages
    • Complaints form
    • Examples of learning
  • Making requests for the records we hold
  • Reporting an incident involving one of our vehicles
  • Thanking our staff and volunteers
  • Solicitors’ enquiries
  • Freedom of Information
    • Introduction and guide to the scheme
    • Classes of information
      • What we spend and how we spend it
      • Who we are and what we do
      • How we make decisions
      • Our policies and procedures
      • The services we offer
  • How we use your personal information
  • How to find us
• Terms and conditions of use
• Working for us
  • Benefits
  • Career opportunities
    • 111 Health Advisor – FAQs
    • Ambulance staff
      • Emergency Ambulance Crew
      • Paramedics
    • Apprenticeship opportunities
    • Assistant Ambulance Practitioner role – FAQs
    • Control room staff
    • Emergency call handler roles – FAQs
    • Make Ready Service – a vital role in the work we do
    • Newly Qualified Paramedic roles – FAQs
    • Support staff
  • Hear from our staff and volunteers
  • Paramedic Science degrees
  • Volunteering with us
    • Emergency Responders
    • Meet some of our Emergency Responders
    • Finding out more about CFRs
    • Community First Responder profiles
    • Voluntary Responder Group
    • App technology to help save lives
  • Current vacancies
  • Equality and inclusion in the workplace
    • Staff diversity forums
      • Lesbian, Gay, Bisexual and Transgender Forum
    • Employers equality forums
    • Our equality and inclusion strategy and reports
    • Equality Analyses
      • Archived EIAs
      • Completed equality anaylses
    • New equality objectives
• Our training
• Thanks
• What to do
• Managing patients’ needs
• Case studies of frequent callers
• Paramedic 2: Adrenaline trial
• Causes of a cardiac arrest
• Video: How to use a defibrillator
• Cardiac arrest treatment

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