London Ambulance
Service careers

FAQs about our careers

• How many people work for you?

  We have over 10,000 people working, studying and volunteering with us. Everyone has a role to play in providing the best care possible for our patients.  

  Roles range from our frontline clinicians responding to patients, to control teams processing emergency and urgent care calls, to support staff fixing and preparing our fleet, and corporate staff covering everything from communications to recruitment.  

  Wherever you work in our organisation, there are opportunities for you to develop your skills and progress your career. 

• Where are you based?

  We have more than 5,700 frontline staff based at our ambulance stations across the 620 square miles of the Greater London area, and over 1,300 people work in our two control rooms in Waterloo (Headquarters) and Newham. 

  Our locations

• How do I apply?

  All applications are made online via our NHS Jobs page. 

  When completing your application, it’s important that: 

  • all sections of the application form are completed fully and accurately. 
  • your employment and education history is complete and up to date. 
  • your supporting information clearly demonstrates how you meet the criteria in the person specification. 
  • you provide professional contact details for referees. 
  • any required declarations are completed honestly. 

  Your supporting information is your opportunity to tell us about your skills, experience and achievements, so take the time to make it clear and relevant to the role. 

  If you have a disability or require reasonable adjustments at any stage of the recruitment process, please let us know – we are committed to supporting all applicants. 

• What is the shortlisting and interview process?

  Once applications close, they are reviewed and shortlisted against the person specification. 

  If you are shortlisted, you will be invited to interview. Interviews may be held: 

  • face to face 
  • virtually using Microsoft Teams 

  Most interviews are competency and values based. This means you will be asked to give examples from your experience to show how you meet the role requirements and demonstrate our Trust values. 

  You may find it helpful to structure your answers using recognised interview techniques, such as describing the situation, what you did, and the outcome. 

  After the interview  

  If you are successful, you will receive a conditional offer of employment. This will outline the pre‑employment checks that need to be completed before a start date can be confirmed. 

  If you are not successful, we aim to provide feedback wherever possible to support you in future applications.

  Our commitment to fair and inclusive recruitment  

  We are committed to recruiting fairly and inclusively and to providing a positive experience for all candidates. 

  Our recruitment processes are designed to be: 

  • fair and transparent 
  • based on skills, experience and values 
  • inclusive and accessible

  We welcome applicants from all backgrounds and are committed to making reasonable adjustments to support candidates throughout the recruitment journey.  

• Do you charge any fees for job applications?

  London Ambulance Service NHS Trust does not charge any fees for job applications, recruitment processes, sponsorship arrangements, or employment offers.  All vacancies are advertised through the NHS Jobs website or Trac Jobs website. These are the only official channels for recruitment communications, applications, and verification of job offers.

  Any agency involvement will be verified by London Ambulance Service NHS Trust.

• Other useful links

  NHS Agenda for Change – pay rates 

  Hints and tips for job applications on NHS Jobs  

  Our commitment to Equality, Diversity and Inclusion