Our publications

On this page you can find a list of our general publications and links to other useful pages.
If you require any of these documents in an alternative format or a different language, please email us.

Ambulance News

Ambulance News is our quarterly newspaper providing you with news on what’s happening in your ambulance service.

Annual reports

• Annual Report 2010-11 (pdf, 659 KB)
  

• Annual Report 2011-12 (pdf, 414 KB)
  

• Annual Report 2012-13 (pdf, 465 KB)
  

• Annual Report 2013-14 (pdf, 479 KB)
  

• Annual Report 2009-10 (pdf, 162 KB)
  

• Annual report 2003–04 (pdf, 1 MB)
  

• Annual report 2004–05 (pdf, 2 MB)
  

• Annual report 2005–06 (pdf, 2 MB)
  

• Annual report 2006–07 (pdf, 2 MB)
  

• "Annual Report 2008-2009" has no version set!

• Annual Report 2008–09 large print (pdf, 157 KB)
  

• Annual report 2007–08 (pdf, 3 MB)
  

• Annual Report 2016-17 (pdf, 2 MB)
  

• Annual Report 2014-15 (pdf, 1 MB)
  

• Annual Report 2015-16 (pdf, 3 MB)
  

• Annual Report 2017 - 2018 (pdf, 1 MB)
  

Annual review

• Annual Review 2009-10 (pdf, 561 KB)
  

• Annual Review 2010-11 (pdf, 2 MB)
  

• Annual Review 2011-12 (pdf, 797 KB)
  

• Annual Review 2012-13 (pdf, 949 KB)
  

• Annual Review 2017-2018 (pdf, 1 MB)
  

Clinical reports

Stroke reports

• Stroke annual report 2016-17 (pdf, 914 KB)
  

• Stroke annual report 2011-12 (pdf, 399 KB)
  

• Stroke annual report 2015-16 (pdf, 439 KB)
  

Cardiac arrest annual reports

• Cardiac arrest annual report 2009–10 (pdf, 276 KB)
  

• Cardiac arrest annual report 2010-11 (pdf, 913 KB)
  

• Cardiac arrest annual report 2011-12 (pdf, 753 KB)
  

• Cardiac arrest annual report 2012-13 (pdf, 440 KB)
  

• Cardiac arrest annual report 2015-16 (pdf, 808 KB)
  

• Cardiac arrest annual report 2013-14 (pdf, 640 KB)
  

• Cardiac arrest annual report 2014-15 (pdf, 760 KB)
  

• Cardiac arrest annual report 2005–06 (pdf, 77 KB)
  

• Cardiac arrest annual report 2004–05 (pdf, 62 KB)
  

• Cardiac arrest annual report 2006–07 (pdf, 71 KB)
  

• Cardiac arrest annual report 2007–08 (pdf, 62 KB)
  

• Cardiac arrest annual report 2008–09 (pdf, 89 KB)
  

• Cardiac arrest annual report 2016-17 (pdf, 3 MB)
  

ST Elevation Myocardial Infarction (STEMI) report

• Major trauma annual report 2016-2017 (pdf, 1 MB)
  

• Major trauma annual report 2015-2016 (pdf, 879 KB)
  

EasyRead

Our EasyRead documents include an EasyRead version of our Equality and Inclusion Strategy, health prompt card and understanding abuse and how to report it document.

View our EasyRead documents page

Equality and inclusion documents

Equality annual report

Each year we publish our annual equality report, which details the progress it has made over the last year on equality and inclusion issues in regard to its staff, patients and service users and other stakeholders, across all the key functions of the Service.

• Equality annual report 2010-11 – for Trust Board (pdf, 1 MB)
  

• Equality annual report 2010-11 – for Senior Managers (pdf, 1 MB)
  

• Equality annual report 2009-10 (pdf, 603 KB)
  

• Equality annual report 2008-09 (pdf, 154 KB)
  

• Equality annual report 2007-08 (pdf, 128 KB)
  

• Equality annual report 2011-12 - for Trust Board (pdf, 980 KB)
  

• Equality annual report 2012-13 - for Senior Managers (pdf, 1 MB)
  

• Equality annual report 2012-13 - for Trust Board (pdf, 1 MB)
  

• Equality annual report 2011-12 - for Senior Managers (pdf, 980 KB)
  

You can also view our:

• Equality & inclusion strategy 2010-13
• Equality impact assessments (EIAs)

Our equality objectives

Following a number of engagement exercises with staff, members and the general public, we have agreed our equalities objectives for the Service. These objectives span the four goals of the new NHS Equality Delivery System.

Read our new equality objectives and view documents about the implementation of the equality delivery system.

More equality and inclusion information

More information about equality and inclusion in the workplace and relevant documents.

Information for researchers

This document gives details of our clinical audit and research unit (CARU) and outlines the capabilities and capacity of the organisation to conduct research. It can be shared with networks, industry, researchers and sponsors to improve collaboration and effectiveness in research activities.

• R&D capability statement 2013-14 (pdf, 148 KB)
  

Our response to recommendations made by the London Assembly review

• London Assembly Report: 'The future of the London Ambulance Service - A strategic review' (pdf, 873 KB)
  

• Our full response to recommendations made by the London Assembly. (pdf, 216 KB)
  

• Our statement about response to recommendations made by the London Assembly review

Quality account

The aim of this account is to provide easy access information about the quality of the services we provide.  It defines how we measure quality and enables comparisons between services.

• Quality Strategy: Vision 2020 (including Quality Account 2017 – 2018)
• Quality Account 2016 – 2017

• Quality account 2014-2015 (pdf, 4 MB)
  

• Quality account 2010-2011 (pdf, 3 MB)
  

• Quality account 2011-2012 (pdf, 4 MB)
  

• Quality account 2012-2013 (pdf, 1 MB)
  

• Quality account 2013-2014 (pdf, 4 MB)
  

• Quality account 2009-2010 (pdf, 155 KB)
  

Trust Board papers

To find out more about the Trust Board and to see papers for previous meetings visit our Trust Board pages.

Freedom of Information

Under section 19 of the Freedom of Information Act 2000, we have a legal duty to adopt and maintain a publication scheme for the publication of information relating to the Trust.

For information on the publication scheme, visit the Freedom of Information Act pages.