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GoodSAM app

Good SAM and the London Ambulance Service

The London Ambulance Service has partnered with GoodSAM app, the world’s most advanced emergency alerting and dispatching platform, to improve mobilisation of clinically trained staff to life-threatening emergency calls.

The collaboration enables our ambulance staff and members of the public trained to LAS standards in basic life-support skills to sign up as volunteers to respond to life-threatening emergency incidents, including cardiac arrests, via the GoodSAM app on their smartphone.

The sooner effective Cardio Pulmonary Resuscitation (CPR) is started, the better the chance of survival for the patient. If a defibrillator is readily available, patients are six times as likely to survive.

With funding awarded by the National Institute for Health Research (NIHR), we collaborated with GoodSAM and the University of Warwick to conduct research aiming to identify and overcome the barriers faced by registered first responders using defibrillators. Read more about this research here. An infographic showing a summary of the project can be found here.

  • How does GoodSAM work?

    When an emergency call is directed to our Emergency Operations Centre (EOC) and classified to be of a life-threatening nature, details will automatically be sent through to the GoodSAM app to alert the nearest approved volunteer responder registered with the app.

    If the responder is available they can accept the alert via the app and make their way to the location of the incident.

    If the volunteer responder is not in a position to accept the alert, it will be diverted through to the next nearest responder.

    The responder will also be advised of the location of the nearest defibrillator.

    When a public access defibrillator is used in cardiac arrest, the overall survival rate to discharge is 58.6 per cent.

    The GoodSAM app uses GPS technology to alert trained first responders to nearby life-threatening emergencies.

  • Who can volunteer to be a responder?

    Volunteer responders with basic life-support skills who are affiliated or trained to LAS standards are eligible to register on the GoodSAM app selecting London Ambulance Service as the verifying organisation.

    Those who are not LAS trained or affiliated should select GoodSAM as the verifying organisation.

  • How do I find out more about the GoodSAM App?

    For more about the app visit the GoodSAM website or email the link below.

    GoodSAM app