23 May 2018
London Ambulance Service taken out of ‘special measures’ as the Care Quality Commission (CQC) rates the Service ‘good’ overall
London Ambulance Services comes out of special measures today following the Care Quality Commission’s latest report which rated the organisation as ‘good’ overall and ‘outstanding’ for patient care. In today’s report, the CQC said staff often went above and beyond their expected duties in order to meet patient needs.
The inspection team also found that staff working across all parts of the Service demonstrated care which was consistent with the values of the Trust, that staff treated patients with kindness and empathy, and afforded patients privacy and respect.
