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A group of a paramedics in hi vis coats and bicycles

25 Nov 2020

Our paramedics to help ease pressure on GP services this winter

A new pilot will see London Ambulance Service paramedics working in GP surgeries across the London borough of Merton to help improve the care patients receive and reduce the pressures on GPs this winter.

Using e-bikes, twelve paramedics will be supporting Merton Health – a collective of 6 Primary Care Networks (PCNs) made up of local GP practices – by cycling to patients in the community and helping deliver this season’s flu vaccinations. Each PCN will be assigned two paramedics who will work on rotational shifts between the ambulance service and the practices.

The medics will also help assess and treat those suffering with long term conditions, patients that have recently been discharged from hospital, and also patients who have coronavirus and a pre-existing health condition. Once the patient is assessed, the paramedics will work with GPs to refer patients to the most appropriate follow-up care and assist with their care plans.

Starting this month, the six-month pilot aims to alleviate some of the pressures on GP surgeries, speed up the time it takes for patients to be seen and make sure they’re seen by the most appropriate clinicians. It is hoped that it will also reduce pressure on our Service by cutting the need to send ambulances and avoiding unnecessary attendance at A&E.

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Featured image for Five-year-old girl helps save father’s life by dialling 999

20 Nov 2020

Five-year-old girl helps save father’s life by dialling 999

Avaana helped to save her dad’s life after finding him collapsed at home from a seizure.

Avaana, who found her dad on the floor and bleeding, quickly dialled 999 and spoke with London Ambulance Service call handler, Tobias, who began giving her instructions on what to do next.

The brave five-year-old followed his instructions; turning her dad over into a safe position, checking if he was breathing and staying by his side until her family and the medics arrived.

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Stuart and Rachel in the cab of an ambulance

8 Oct 2020

BBC documentary star reveals how heartbreak led him to join London Ambulance Service

Viewers of the award-winning TV show Ambulance on Wednesday night were moved by emergency ambulance crew Stuart’s story about his dad’s death.

In the episode, aired on 7 October 33-year-old Stuart Griffiths is shown rushing to a suspected cardiac arrest alongside his crewmate paramedic Rachel.

Three years ago, Stuart’s dad collapsed and stopped breathing. His mum gave him CPR until paramedics from London Ambulance Service arrived.

Medics were not able to save Stuart’s dad – who was only 57 – but the efforts they made and the care they showed the grieving family, changed Stuart’s life. Within weeks of his dad dying Stuart began enquiring about working for London Ambulance Service. He joined as call handler in the 999 control room less than six months later.

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Tracy in uniform

7 Oct 2020

Breast Cancer Awareness Month – Tracy’s story

A London Ambulance Service medic who survived breast cancer is calling on women – and men – to be aware of the importance of checking for lumps.

Tracy, a trainee Emergency Ambulance Crew who has been working with our new ‘Wellbeing Hub’ since the beginning of September, was diagnosed with breast cancer in August 2018, aged 43.

Tracy had found a lump in her breast and booked a doctor’s appointment immediately. She received treatment over the course of a year, including chemotherapy, surgery and radiotherapy.

This month is Breast Cancer Awareness Month and Tracy wants to remind women (and men, as breast cancer affects men too, in rare cases) to regularly check their breasts for lumps or any other changes.

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Karina and Georgina in cab

24 Sep 2020

Service’s End of Life Care team raises funds for Macmillan Coffee Morning

Our End of Life Care team has been travelling across the capital to raise vital funds for Macmillan Cancer Support – serving coffee and cakes and talking to colleagues about palliative care.

The Service partnered with Macmillan Cancer Support in 2018 to provide our staff and volunteers with specialist training to ensure that terminally ill people get care that meets their needs but respects their wishes. As part of this, Macmillan funded three roles in our End of Life Care (EOLC) team.

The team held a series of socially-distanced coffee mornings at hospitals and London Ambulance Service sites on Thursday 24 September ahead of the charity’s World’s Biggest Coffee Morning on Friday.

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"As soon as I got home from hospital I wanted to meet the ambulance men that saved my life, and say 'thank you'. I've always been very independent, and with their help i'm alive and looking after myself again."

Veronica Woolcock - Cardiac arrest patient