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Heather Lawrence, Ruth May and Daniel Elkeles in front of an ambulance

21 Sep 2021

Chief Nursing Officer visits London Ambulance Service headquarters

Ruth May, Chief Nursing Officer for NHS England and Improvement, has met colleagues across London Ambulance Service to hear first-hand about the work of our nurses.

Chair Heather Lawrence OBE and Chief Executive Daniel Elkeles welcomed Ruth to our headquarters in Waterloo. She also met some of the highly skilled nurses who work on our ambulances and in our 999 and 111 control rooms.

They include Consultant Midwife Amanda Mansfield MBE who spoke to Ruth about some of the developments the maternity team has made in improving care for women and their babies.

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The side of an ambulance and the NHS logo and words London Ambulance Service visible

6 Sep 2021

2021 summer months three of our top five busiest months ever

June, July and August of this year were three of the top five busiest months on record for London Ambulance Service in terms of 999 calls taken.

July 2021 was our second busiest month on record – second only to March 2020 where we saw the first peak of the COVID-19 pandemic. August and June were our fourth and fifth busiest ever months respectively.

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Featured image for Buckinghamshire New University launch new paramedic science degree with London Ambulance Service

9 Aug 2021

Buckinghamshire New University launch new paramedic science degree with London Ambulance Service

Buckinghamshire New University has launched a new BSc (Hons) Paramedic Science course with London Ambulance Service and South Central Ambulance Service, starting in September 2021.

The 3-year degree course will be delivered from the University’s High Wycombe and Uxbridge campuses, supporting workforce development in the Thames Valley and London regions. The programme received development funding (£100k) from Health Education England, alongside capital investment from the University to develop this exciting new programme.

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A row of ambulances in an ambulance station from the rear with crews getting kit ready

22 Jul 2021

How you can help us help you as we experience significant demand

In the summer months, demand on our Service has risen significantly – at times to 7,000 and even 8,000 999 calls in a 24 hour period. A usual ‘busy’ day will see our 999 control room teams take around 5,500 calls.

Our teams are working extremely hard, often in very challenging circumstances.

To help us reach patients who need us as quickly as we can, please only call 999 if it’s a serious medical emergency. For urgent medical help when it’s not an emergency, please go to NHS111 online first.

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Portrait shot of Daniel Elkeles

2 Jul 2021

London Ambulance Service appoints new Chief Executive

The Chair of the London Ambulance Service, Heather Lawrence OBE, has today announced the appointment of Daniel Elkeles as the Trust’s new Chief Executive. Daniel, who will join LAS on secondment on 16 August 2021, has significant experience in the NHS and healthcare, and is currently Chief Executive of Epsom and St Helier Hospitals NHS Trust, where he has served for nearly seven years.

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"As soon as I got home from hospital I wanted to meet the ambulance men that saved my life, and say 'thank you'. I've always been very independent, and with their help i'm alive and looking after myself again."

Veronica Woolcock - Cardiac arrest patient