Involving our community

Involving you in our work

We believe that Londoners have an important role in influencing our developments and helping us to provide the best possible care for our patients. Because we cover the whole of London, we are in a unique position to work with patients and members of the public from many different areas and backgrounds.

Read more about how we involve you in our work.

Public and Patients Council

We are committed to improving our patient and public engagement and created a new London Ambulance Service Public and Patients Council.

The Council provides a voice for patients, the public and carers in the design, development and delivery of Trust services and advises on ways to gain broader engagement, as necessary.

Public education

We run a wide-ranging public education programme which aims to increase understanding of our work, what happens when you dial 999 and what to do in a medical emergency.

Read more about our public education programme.