Involving our community
Involving you in our work
We believe that Londoners have an important role in influencing our developments and helping us to provide the best possible care for our patients. Because we cover the whole of London, we are in a unique position to work with patients and members of the public from many different areas and backgrounds.
Public and Patients Council
We are committed to improving our patient and public engagement and created a new London Ambulance Service Public and Patients Council.
The Council provides a voice for patients, the public and carers in the design, development and delivery of Trust services and advises on ways to gain broader engagement, as necessary.
We run a wide-ranging public education programme which aims to increase understanding of our work, what happens when you dial 999 and what to do in a medical emergency.
Event for stakeholders - providing urgent and emergency care for those with Learning Disabilities
London Ambulance Service has a large remit providing both Emergency and Urgent Care to patients across London.
Through the new role of “Learning Disability and Vulnerabilities Specialist” we are evaluating and developing the service we provide to patients with Learning Disabilities.
To enable us to do this effectively, we would really appreciate your feedback and collaboration to develop our service. We would appreciate if as many service representatives as possible are able to join us at our Stakeholder event on:
Thursday 2nd December 2021 09.30am -11.30am
At the event, focused topics will be discussed and breakout spaces provided for services across health and social care, commissioning and third sector organisations to share thoughts and suggestions before providing feedback.
Please reflect on the following questions and gather feedback/case examples from your services for the representative attending to share:
- What interaction has your service had with the London Ambulance Service in the past?
- What was your experience of the service provided for this demographic of patients?
- How have you found our staffs knowledge and understanding of a patient’s learning disability and impact of this on their presenting health needs?
- Do you have any suggestions on areas for development for our service when meeting the needs of those with Learning Disabilities (either when working with the patient or service providers/cares/family members)?
- What do you feel would improve the experience of those with Learning Disabilities when accessing the Ambulance Service either in person or over the telephone?
There will be opportunity for questions and feedback from the service on our current plans and initiatives to ensure we are supporting those with Learning Disabilities most effectively.
This event will be held on Microsoft Teams.
To discuss this further please or for information on how to sign up to attend, please contact: Jessica Howe – Learning Disability and Vulnerabilities Specialist
This event is only for organisations, providers and professionals. There will be a separate event for patients, families and support networks with Learning Disabilities and/or Autism at a later date.