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Hear from our staff

If you’re wondering what it’s really like to work for London Ambulance Service, find out from some of our teams as they share their experiences as part of the country’s busiest ambulance service. Click on the photos to find out more about what they do, and what a day in the life of their jobs is like.

If you’d like to become part of our team, find out about our current vacancies.

Alex Ewings, Co-Chair of LGBT ForumAshley Sepaul, Emergency Medical DispatcherDonovan Lewis, Emergency Medical DispatcherGurkamal Francis, Assistant Head of Clinical Audit and ResearchIbrahim Bah, ParamedicKelly Taylor, ParamedicMitchell Hand, Australian ParamedicMolly Tarawally, Student ParamedicNikki Pierre, Emergency Medical DispatcherPriscila Currie, ParamedicRichard Webb-Stevens, Motorcycle ParamedicSam Walsh, Emergency Ambulance Crew























See the range of issues our Emergency Medical Dispatchers have to deal with in our control room.


Explore the decisions that dispatchers in EOC have to make to sending ambulances to the people that need them the most.


Go on a shift with Gurpreet Bhullar, Emergency Ambulance Crew, and find out what his most memorable moment is working for London Ambulance Service.

We talk to George Dervis, our computer-aided dispatch (CAD) systems manager, who said nothing compares with knowing he has made a difference to our patients’ lives.


There are many systems that help our staff to log calls, dispatch resources and navigate the city to find patients. We catch up with Business Engagement Manager Paul Schack to see why working in the systems side of the Service appeals to him.



Helen, who has worked in our Information Management and Technology (IM&T) Directorate for 20 years, says she joined to play her part in helping us to save lives #NHSHeroes


We catch up with Caitlin Laird who gave up a career as air cabin crew to work with Emergency Ambulance Crew at London Ambulance Service.


Fancy a new adventure? Listen to Michaela Shaw, who is training to be a Paramedic, outline her work as Emergency Ambulance Crew and consider a career with us


Learn the challenges and benefits of working as an Emergency Medical Dispatcher from Nikki Pierre, who works in our Emergency Operations Centre.


As part of our Emergency Medical Dispatcher recruitment campaign, we talk to Peter Crean in the Emergency Operations Centre to see what he finds rewarding and challenging about the job.


Our Emergency Medical Dispatcher, Karen, describes what it’s like taking 999 calls from across London.