Thanking our staff and volunteers

Email

If you would prefer to send an email please complete the form below. Fields marked * must be completed.

Phone

If you would like more information or have any queries please contact the patient experiences team on: Telephone: 020 3267 4267 (Monday – Friday 09:30 – 16:30).

The Patient Experience team are mainly working remotely. If there is no answer on our telephone line, please leave a message and we will return your call by the end of the next working day.

Cards and letters

If you would like to send a card or letter to thank the staff or volunteers who treated you, or to say thanks on behalf of someone else, please send it to:

Patient Experiences Department
London Ambulance Service NHS Trust
Units 1-2 Datapoint Business Centre
Cody Road
London
E16 4TL

Please try to include as many details as possible so that we can make sure it reaches the right people.

Thanking our staff

Patient's name: * REQUIRED
Did you call 999 or 111? * REQUIRED
Telephone number used to call for assistance (if available)
Location of the incident (please include address, if available) * REQUIRED
Date of the incident: * REQUIRED

Day (DD)
Month (MM)
Year (YYYY)
Time of the incident: * REQUIRED
Hospital taken to (if applicable) * REQUIRED
Additional information (anything you feel might be relevant)
Your message for those that assisted you
Contact details (please include email address, if you have one) * REQUIRED

Information about the way that we use the data that you provide can be found in our privacy policy.