Working with suppliers

We work with a number of suppliers to help ensure that we provide the best possible service to the public. Each year we spend approximately £78 million on a wide range of goods and services. We have a responsibility to ensure that all public money we receive is used as resourcefully as possible, and that we achieve the best value for money.


  • Procurement strategy

    Our procurement team is responsible for ensuring that the right quality and quantity of equipment, materials and services are delivered on time to the Service, for the most advantageous overall cost.

    We comply with the Public Contract Regulations 2006.

  • Who we work with

    We work with the National Ambulance Procurement Hub, the NHS London Procurement Programme, the Office of Government Commerce, the Metropolitan Police, the London Fire Brigade and Transport for London, amongst others, to ensure that we deliver high-quality, effective public sector procurement.

  • What we buy

    As well as our frontline staff and services, we have a number of support departments, working behind the scenes across the capital. All these departments require services and products.

    Our principal areas of spend include:

    Information technology

    • Desktops and services
    • Communications technology
    • Networks

    Fleet and logistics

    • Emergency vehicles
    • Accident damage repairs
    • Fuel


    • Defibrillators and associated equipment
    • Medical gases
    • Medical consumables, bandages, gloves etc

    Professional services

    • HR recruitment
    • Travel and accommodation
    • Insurance
  • Responsible procurement

    Corporate social responsibility

    We are committed to sustainable procurement by ensuring that social, economic and environmental issues are considered during all stages of the procurement process and as part of the whole-life cost of a contract.

    Equality and inclusion

    We are committed to fostering a diverse supplier base and aim to ensure that businesses of diverse backgrounds and ownership have the opportunity to become valued suppliers.

  • Current tender opportunities

    The London Ambulance Service uses an electronic tendering system This means all tenders will only be accepted electronically. How to put yourself forwards for a tender will be outlined against each tender opportunity listed.

  • Information for providers

    The Service procures a variety of goods and services from a global supply chain. Our suppliers are integral to delivering the best healthcare service to the communities we serve in London

    Becoming a supplier

    As an NHS Trust we must advertise and/or obtain quotations/tenders for the goods and services we procure. This allows for fair, transparent and equal competition within the marketplace.

    We utilise frameworks let by other appropriate public sector bodies and for our specific requirements we advertise contract opportunities through our e-tendering software. Registration and access to this website is free.

    Terms and conditions

    NHS terms and conditions for the provision of goods and/or services form the basis of our contracts unless agreed otherwise in writing. These can be found here.

    Tips for responding to tenders

    • Read the information for providers and the specification – always ask clarification questions.
    • Answer in full – do not assume anything is obvious – we can only evaluate what is written down in your answer.
    • Focus answers on the questions – we can only evaluate what is relevant – demonstrate how you will meet the requirements of the tender.
    • Be clear on your pricing model – state any assumptions – provide full costings.
    • Check that you have signed and returned the declarations.