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Talking with us

Remember, if someone is seriously ill or injured, and their life is at risk, you should call 999 immediately.

This section explains how you can contact us when it is not a medical emergency.

If you are a health professional please see the health professionals section for details on how to contact us.

If you know the name but not the telephone number of the person or department that you would like to contact, call our switchboard on 020 7783 2000. 

For more information on where we are, please visit our How to Find Us page.

Our Patient Experiences team is the first point of contact for the following:

  • Complaints
  • Quality Alerts (incident reports about the Trust by other health and social care professionals)
  • Requests for the records held by patients or their representatives – please see here