Information for health professionals can be found on the following pages:
Emergency Bed Service
Our Emergency Bed Service helps NHS healthcare professionals find hospital beds for seriously ill patients. We arrange for around 10,000 patients to be admitted to hospital or transferred between hospitals every year, as well as a range of other services.
We know patients benefit when GPs are kept up to date. Here you will find information about the services we provide and how we will deal with your call.
Patient Transport Service
Our Patient Transport Service offer clinicians a range of transport options to help them with the transfer of their patients. We handle over 3,000 patient journeys a day to over 1,000 treatment centres and have a variety of vehicles designed to meet the different needs of patients.
Safeguarding children and vulnerable adults
We have procedures in place for staff to raise concerns about the safety of children or vulnerable adults and for safeguarding professionals to contact us where related information is required.
Caring for frequent callers
Of all the issues raised by our staff, incidents of persistent and regular callers to the 999 service is one of the most significant.
Other healthcare professionals can also report incidents to us, including requesting information about handover times at emergency departments.