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Emergency care (999)

Advice on when to call 999, what happens when you call 999, emergency care guidance and our 999 response times.

When to call 999

Save 999 for life-threatening emergencies

What happens when you call 999

How we triage your call, how we respond, what to do next
Advanced Paramedic carrying maternity kit and other equipment.

Emergency care advice

For cardiac arrests, strokes, traumatic injuries, pregnancy

Our response times

How we categorise calls

Clinical assessment after calling 999

Advice over the phone to guide patients to the right care for them.

Translated information

On accessing 999 and 111 services
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