News: October 2019

Celebrating Black History Month

We are so proud to serve one of the most diverse cities in the world, and even prouder of the culture and histories of our staff, so all month we’ve been celebrating Black History Month.

Teacher saved by bystander after cardiac arrest organises for school kids to learn CPR

A teacher whose heart stopped and a bystander who helped medics to save her have joined the appeal for Londoners to ‘step in and be a lifesaver’.

We’re named the most improved NHS Trust for our freedom to speak up culture

We’ve been recognised as the most improved NHS Trust in England for our speaking up culture in the Freedom to Speak Up Index 2019 awards. 

Our FTSU Guardian, Katy said: “I’m really proud we have been presented this award. It’s not just a measure of FTSU, but reflects all the changes we’ve made to improve our response to concerns raised by our staff, managers, unions and previous guardians.”

Ambulance service calls on Londoners to learn life-saving skills to have the confidence to save a stranger

Figures released for World Restart a Heart Day show that just 49% of people in London would give cardiopulmonary resuscitation (CPR) to a stranger.

Pioneering digital project improving patient care wins award

Our digital project which gives front line ambulance crews secure and remote access to patients’ health records for the first time in the NHS has won an award. We received […]

A ‘Perfect Day’ for those in need of urgent and emergency care in north east London

On Monday 30 September, we joined our health partners in north eat London to embark on a ground-breaking event to reduce the number of people being taken unnecessarily to hospital by ambulance, while delivering better patient care and outcomes.

On the ‘Perfect Day’, just 48.9% of the 505 patients who needed assistance from 999 between the hours of 8:00am and 8:00pm needed to go to hospital, meaning that over 51% of patients were able to be treated at, or nearer to, home.

Lowering the number of patients being taken unnecessarily to hospital and treating more patients closer to home is better for patients, better for families and better for the NHS.