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Perfect Day call a colleague desk

2 Oct 2019

A ‘Perfect Day’ for those in need of urgent and emergency care in north east London

On Monday 30 September, we joined our health partners in north eat London to embark on a ground-breaking event to reduce the number of people being taken unnecessarily to hospital by ambulance, while delivering better patient care and outcomes.

On the ‘Perfect Day’, just 48.9% of the 505 patients who needed assistance from 999 between the hours of 8:00am and 8:00pm needed to go to hospital, meaning that over 51% of patients were able to be treated at, or nearer to, home.

Lowering the number of patients being taken unnecessarily to hospital and treating more patients closer to home is better for patients, better for families and better for the NHS.

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999 family

20 Sep 2019

Emergency services thanked as new statistics reveal extent of abuse

Emergency services heroes will receive a ‘thank you’ for the vital job they do as figures released today reveal the scale of physical and verbal abuse they face in the line of duty.

On Friday (20 September) teams from London Ambulance Service, the Metropolitan Police Service and London Fire Brigade will mark the first ever ‘Awesome Movement Day’ celebration which calls on the public to show appreciation for their work

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Luke Vacca, Jennifer Morrison and Emily Brown

12 Jun 2019

Wife of Australian Prime Minister meets Australian paramedics working at London Ambulance Service

Jennifer Morrison was welcomed to the Service’s headquarters in Waterloo by Chief Executive Garrett Emmerson and met Australian paramedics working in London.

She was also shown around the Emergency Operations Centre, where emergency calls are answered, ambulances and other vehicles dispatched and where patients are given medical advice and support by clinicians over the phone.

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Featured image for We join the Duke of Cambridge at launch of Safer Thames campaign

21 May 2019

We join the Duke of Cambridge at launch of Safer Thames campaign

HRH The Duke of Cambridge was today joined at an event on the River Thames in central London by members of our Service, to launch a new campaign around safety on the tidal River Thames and made a call for the public’s help in reducing injuries and deaths on the river.

London Ambulance Service, The Port of London Authority, The Metropolitan Police, London Fire Brigade, Royal National Lifeboat Institution (RNLI), and Maritime & Coastguard Agency have come together to produce a Drowning Prevention Strategy for the tidal Thames along its 95-mile course, from Teddington to the North Sea.

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Featured image for Chair Heather Lawrence OBE reappointed

29 Mar 2019

Chair Heather Lawrence OBE reappointed

Heather Lawrence OBE has been reappointed as Chair of the London Ambulance Service for another term. The appointment was confirmed by NHS Improvement who are responsible for appointing and supporting […]

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Featured image for Crewmates reach 28 year milestone

12 Mar 2019

Crewmates reach 28 year milestone

DURING 28 years as crewmates two ambulance staff have saved dozens of lives, delivered more than 40 babies and survived several animal attacks.

Steve Redburn from Sidcup and Tony West from Croydon joined London Ambulance Service in 1986 and 1987 respectively before becoming crewmates in 1990. 

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"As soon as I got home from hospital I wanted to meet the ambulance men that saved my life, and say 'thank you'. I've always been very independent, and with their help i'm alive and looking after myself again."

Veronica Woolcock - Cardiac arrest patient