Support the London Ambulance Charity

• Make a one-off or regular online donation through JustGiving
• Donate by cheque, payable to “London Ambulance Service Charitable Fund” and post to:

London Ambulance Charity

London Ambulance Service NHS Trust

Level 2, 220 Waterloo Road

London SE1 8SD

• • Easyfundraising: You can also support us while you shop online using easyfundraising. Over 4,000 shops and sites will donate including all the big names like eBay, Argos, ASOS, Expedia, M&S, Just Eat, Uswitch and many more! Find out more by following this link.

Fancy hosting a bake sale, running a 5km, or hosting a holiday bonanza? We’d love to support your great fundraising ideas. Take part in a fundraising event and have fun while helping your local ambulance service!

Let us know what you have planned by contacting us at [email protected].

Stuck for ideas? We can help with inspiration and send you fundraising materials like a t-shirt, sponsorship forms and collection tins. Our London Ambulance Charity Fundraising Pack has lots of useful information. You can also read through our list of upcoming event for fundraisers.

Create a JustGiving page

The best way to get support for your event is to set up a JustGiving page. This will help the funds come directly to London Ambulance Charity.

Set up JustGiving fundraising page

Your company or school could have an incredible impact on emergency care in the capital by choosing London Ambulance Charity as your Charity of the Year. The London Ambulance Charity works closely with our Charity of the Year partners to raise money for the London Ambulance Service in a way that’s meaningful to you.

Giving focus to your team or school’s charitable giving is a great way to bring colleagues together and keep morale high. There are so many fundraising activities you and your team can get involved in, too!

Our team is dedicated to working with your group to help plan your event calendar, provide you with materials you need, and help meet your goals.

Over the year, you could host any of the following fundraising activities:

• Cake sales & coffee mornings
• Wear it Blue for the NHS for £1
• Rainbow Days for £1
• Display collection tins in canteens & reception areas
• Quiz nights
• Host a Christmas fete, black tie event or ball
• Summer bbqs
• Host a Big7 Tea Party (5 July, 2023)

Remembering a loved one by celebrating the life they lived can be a comfort. Many people choose to commemorate their loved one by fundraising or making a donation in their memory. By improving care for future generations, your loved one’s legacy lives on.

There are different ways to do this:

Funeral Collections

You may want to encourage people to make a donation in lieu of flowers at the funeral. Many funeral directors are familiar with this type of giving, so please let them know you would like to support London Ambulance Charity in this way.

Email us to get in touch so we can support you.

Set up an Online Tribute Page

You can fundraise online in memory of a loved one by setting up a personalised giving page. An online tribute to your loved one is a lovely way to leave a lasting memory with a photograph and a few special words. Friends and family can leave donations in lieu of flowers and messages of remembrance. This is a safe and secure way to donate and it enables your friends and family to see donations at a glance. If desired, please write the name of the hospital, department, ward or fund that you are raising funds for on your page.

Online pages can be set up through:
• Memory Giving
• JustGiving

Organise your own fundraising activity

If you wanted to organise an event or fundraising activity to remember your loved one then do get in touch and we can support you through this. We would love to hear from you 07385 347446 or [email protected].

Leaving a gift to London Ambulance Charity in your will is a generous way to make a lifelong donation to an emergency service you care about. Of course, ensuring your loved ones are cared for comes first, but leaving a charitable gift in your Will supports staff and volunteer wellbeing, and advances care for patients across the capital for generations to come.

We rely entirely upon the compassion of people like you, who think of how your children, neighbours, nieces, nephews and friends will be cared for in the years to come. Your generosity enhances healthcare for the 9 million people who live in, work in, or visit London every year.

If you are interested in making a gift to charity in your Will, please do let us know. We can provide some helpful information and provide draft wording which may be useful to your solicitor. We would also like to have the opportunity to thank you personally for your generosity.

For more information and suggested wording about legacy donations, we recommend you download our Gift in Wills leaflet.

We can be contacted on 07385 347446 or [email protected].

We are delighted that you are considering volunteering with the charity.

We currently have volunteering roles that include:

• Community Ambassadors
• Help with office administration
• Supporting charity events

Email [email protected] or ring 07385 347446 to join our volunteer crew.

Our fundraising complaints process

We aim to respond to all complaints and concerns, and resolve them quickly, fairly and effectively. We promise to deal with your complaint sensitively. We will acknowledge your complaint, no later than two working days after receipt. Wherever possible, we will provide a full resolution to your complaint at the same time.

You can contact our Charity Team by:

Email: [email protected]

Telephone: 07385 347446

Or write to us at:
London Ambulance Charity
London Ambulance Service
220 Waterloo Road
London
SE1 8SD

Where your concerns require us to undertake further investigations, and we are not able to provide a full resolution as part of our initial response, we will provide you with an expected timescale for our response as part of your acknowledgement and keep you up-to-date at regular intervals throughout our investigations. In any event, you should expect to receive a full response from us at the earliest opportunity and no later than 20 working days/1 calendar month from the date we received your complaint. The Director of Communications and Engagement is the final decision maker and will have sign off on our response.

In order to assist us with your enquiries, please explain your concerns as clearly and fully as possible. There may be some occasions where we need to ask you for more information to investigate your concerns fully and, if this is the case, your kind response will enable us to resolve your complaint as promptly as possible.

On rare occasions we may choose not to respond to your complaint at all.

These may include:

• When we believe a complainant unreasonably pursues a complaint that we have already responded to.
• When a complainant is being obviously abusive, prejudiced or offensive.
• When a complainant is harassing a member of the team.

You may want to complain without sharing your personal details. If this is the case, please be rest assured the Charity will investigate the complaint and use the information to improve in any way we can but will be unable to advise you of the outcome.

We really hope we can resolve your complaint in an honest, open and satisfactory way. However, if you are still unhappy you can get in touch with the following external regulators:

Fundraising Regulator
2nd Floor
CAN Mezzanine Building
49-51 East Road
London
N1 6AH

Play the lottery and support our London Ambulance crews as they care for the capital

The country’s busiest ambulance service is offering Londoners the opportunity to win some money while helping support its staff working on the front line.

Our ambulance service crews respond to more than 2,000 incidents in the capital each day and the pace of a shift often leaves little time for a break.

The London Ambulance Charity has joined Make a Smile Lottery to help raise funds to pay for refreshments for crews out on the road, initiatives which boost the wellbeing of staff and volunteers and also grants that support staff in unforeseen hardship.

With a draw every Friday you could win up to £1,000 while also helping to support our heroes in green.

LAS Head of Charity Development Jess Burgess said:

“This is a wonderful way to support a worthwhile cause as well as potentially win some money to treat yourself.

“Just £2 buys a hot drink for a paramedic or volunteer, while £8 could provide a yoga class for someone to help alleviate the pressures of the job.

“By playing each week, you could be helping us to save lives by supporting those responding to the sick and injured patients in London.”

The Make a Smile draw usually takes place on Friday and it only costs £1 per play. Find more information about how to play and sign up  visit www.makeasmilelottery.org.uk