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Our services

Learn more about when to call 999 in London, when to use NHS 111, what services we provide and how to get the right care.

Emergency care (999)

When to call 999, emergency care advice, response times

Urgent care (111)

When to use 111, self-care tips

Specialist care

End of life, mental health, maternity

Our responders

Learn more about which frontline teams responding to emergencies in London
A 111 Health Advisor answering a call in Croydon.

Our control room teams

Learn more about the control room teams answering and processing your calls
Paramedics at Notting Hill Carnival moving life-saving equipment through crowds.

Major incidents and emergency planning

Major incidents, planned events, specialist response
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