Who we are and what we do
Who we are
We are the busiest emergency ambulance service in the UK and provide healthcare that is free to patients at the time they receive it. We work closely with hospitals and other healthcare professionals as well as with the other emergency services. We are also central to the emergency response to major incidents and terrorist threats in the capital.
How we fit into the NHS structure
We are the only NHS trust that covers the whole of London.
The 999 service we provide to Londoners is purchased by clinical commissioning groups. Our performance is monitored by NHS England. Ultimately we are responsible to the Department of Health.
Details of how we fit into the wider NHS, and how the healthcare system in the capital is managed, can be found on the NHS England website.
Senior staff and management board members
We are led by a trust board, which is made up of eight non-executive directors, nine executive directors (including our chief executive) and an associate non-executive director.
We have over 8,000 staff and volunteers based at ambulance stations and support offices across London.
Our accident and emergency service is split into five operational sectors: north west, north central, north east, south east and south west.
Each is managed by an assistant director of operations, and each ambulance station complex has its own group station manager.
Location and contact details
Full details about how to contact different public-facing departments can be found in the talking with us section of this site.
Addresses and maps for our headquarters buildings can be found on the how to find us page.
We have a total of 70 ambulance stations across London.
Please note that unrequested information sent directly to these stations is unlikely to be used or replied to. Instead, contact the relevant department via details in talking with us.
Station/code Address South area Barnehurst (L1) 164 Erith Road, Bexleyheath, Kent, DA7 6BZ Battersea (Q1) 119 Battersea Rise, London SW11 1HW Beckenham (M4) 12 Beckenham Road, Beckenham Kent BR3 4LR Brixton (Q2) Unit 25 Bessemer Park, 250 Milkwood Road, London SE24 0HG Bromley (M1) Crown Lane, Bromley Kent BR2 9PW Coulsdon (P1) Unit 21, Ullswater Crescent, Coulsdon, CR5 2HR Croydon (M2) 168 Primrose Lane, Croydon CR0 8YY Deptford (N1) 1 New Cross Road, London SE14 5DS Forest Hill (N6) 51 Davids Road, London SE23 3EP Greenwich (L2) 392 Shooters Hill Road, London SE18 4LP Lee (N4) 142 Lee High Road, London, SE13 5PR New Malden (S1) Wellington Crescent, New Malden Surrey KT3 3NP Mottingham (L3) 205 Eltham Road, London SE9 5LN New Addington (M3) Lodge Lane, New Addington, Croydon CR0 0QA Oval (Q3) Foxley Road, London SW9 6ES Putney (Q4) 48 West Hill London SW18 1RX Richmond (S2) 73 Kings Road, Surrey TW10 6EG Rotherhithe (N2) Ann Moss Way, Lower Rd, London SE16 2TG South Croydon (P2) 123 Waddon Way, South Croydon CR0 6MD St Helier (R1) Bishopsford Road, Morden Surrey SM4 6BN St Pauls Cray (L4) Chipperfield Road, St Pauls Cray, Kent BR5 2PZ Streatham (P3) Mountearl Gardens, London SW16 2NN Sutton (R2) Dorset Road, Sutton SM2 6JH Tolworth (S3) Ewell Road, Tolworth, Surrey KT6 7DX Waterloo (N3) 2 Frazier Street, London SE1 8SD Wimbledon (R3) Nursery Road, Wimbledon SW19 4JA Woolwich (L5) Ferry Approach, London SE18 6DP East area Becontree (K2) Goresbrook Road, Dagenham, Essex RM9 6XP Chase Farm (H1) The Ridgeway, Enfield, Middlesex EN2 8JR Edmonton (H3) Windmill Road, London N18 1NJ Homerton (G3) 126 Homerton High Street, London E9 6JA Hornchurch (K5) St Georges Hospital, Suttons Lane, Essex RM12 6RS Ilford (K3) Aldborough Road South, Ilford Essex IG3 8HQ Newham (K1) Wellington Road, London E6 2RG Ponders End (H4) Carterhatch Lane, Enfield Middlesex EN1 4LA Poplar (J1) Harford Street, London E1 4PQ Romford (K4) Oldchurch Road, Romford Essex RM7 0AD Shoreditch (G4) Basing House Yard, Kingsland Road, London E2 8AE Silvertown (J5) 291 North Woolwich Road, Silvertown London E16 2BB Smithfield (G5) West Smithfield, London EC1A 9HY Tottenham (H5) St Anns Road, London N15 3TH Walthamstow (J4) Wadham Road, London, E17 4HR West Ham (J2) Howards Road, Plaistow, London E13 8AZ Whipps Cross (J3) James Lane, London E11 1NU West area Barnet (D2) 144 Station Road, Barnet Herts Bloomsbury (E1) 19 Herbrand Street, London WC1N 1HP Brent (C3) Unit 2-3 Falcon Park, Neasden Lane, London NW10 1RZ Camden (E3) Cressey Road, London NW3 2NA Chiswick (C2) 368 Goldhawk Road, London W6 0XF Feltham (A1) Faggs Road, Feltham, Middlesex TW14 0LZ Friern Barnet (D4) Colney Hatch lane, London N11 3DG Fulham (F2) 150 Seagrave Road, London SW6 1RX Greenford (B1) Greenford Road, Middlesex UB6 8RQ Hanwell (B3) Boston Road, London W7 3SA Hayes (B2) Church Road, Hayes. Middlesex UB3 2LG Heathrow Airport (A4/A5) Building 450, Northern Perimeter Rd, North Side, Heathrow Airport, Hounslow TW6 2RR Heathrow Airport – Cycle response unit (B4) Sipson Way, West Drayton, Middlesex UB1 0DP Hillingdon (B5) Royal Lane, Hillingdon Middlesex UB8 3QX Isleworth (A2) Mogden Lane, Isleworth, Middlesex TW7 7LJ Islington (G1) 88 Brewery Road, London N7 9NT Kenton (C1) The Mall, Kenton, Harrow HA3 9TD Mill Hill (C8) Hartley Avenue, London NW7 2HX Nth Kensington (C4) 20 Malton Road, London W10 5UP Pinner (B6) Imperial Drive, Harrow, Middlesex HA2 7HD Ruisilip (B7) Northwood & Pinner Community Hospital, Pinner Road, Northwood, Middlesex, HA6 1DE St Johns Wood (E2) Lyons Place, London NW8 8NL Twickenham (A3) South Road, Twickenham, Middlesex TW2 5NT Wembley (C6) Wembley Hospital, Chaplain Road, Wembley HA0 4TX Westminster (F1) Causton Street, London SW1 4AT
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