Contact our Patient Experience team

Contact the London Ambulance Service Patient Experiences team if you would like to share a compliment or complaint, report lost property, to request medical records, or for solicitors’ enquiries.

How to contact the Patient Experience team

Telephone: 020 3267 4267 (Monday – Friday 09:30 – 16:30)

If there is no answer on our telephone line, please leave a message and we will aim to return your call by the end of the next working day.

Email: [email protected]

Browse the options below for more information on how the Patient Experience team can help you. For more information about care plans, head to our End Of Life Care team webpage.