Dealing with major incidents

We have responded to many major incidents in London, the most notable being the bombings on 7 July 2005, the terrorists attacks in Westminster, London Bridge, Finsbury Park and Parsons Green in 2017, and the tragic fire at Grenfell Tower in June 2017.

During large-scale incidents of this nature, we work closely with other emergency services and organisations in London to save lives.

Our responsibilities include:

  • putting hospitals in London on alert to receive patients;
  • setting up a system at the scene for prioritising and treating patients based on their medical needs;
  • treating, stabilising and caring for people who are injured; and
  • taking patients who need further treatment to hospital.

We test our major incident plan on a regular basis, often alongside other agencies.

The London Emergency Services Liaison Panel’s Major Incident Procedure Manual provides a summary of the roles of each of the emergency services at a major incident, as well as an outline of the support offered by local authorities.

We also support the Stop Terrorists and Extremists’ online presence campaign. If you find illegal or harmful information, pictures or videos online, you can make an anonymous report on the Home Office website.