Patients’ Forum and Healthwatch

What is the Patients’ Forum?

The Patients’ Forum Ambulance Services (London) Ltd is an independent body that monitors us for the benefit of the public.

Who makes up the Patients’ Forum?

It is made up of members of the public who are involved in our monitoring, audit, research and policy-making committees.

Officially, patients’ forums were abolished in March 2008 and are no longer statutory bodies. However, we have continued to have an effective relationship with our forum and work with them in the following ways:

  • Our senior managers attend forum meetings to present information and invite discussion on a range of topics. This gives forum members the chance to have a say on key issues and decisions.
  • Ad-hoc meetings have been held, and action taken, to take forward issues of particular interest to forum members.
  • More recently we have run a series of visits to the control rooms for Forum members, and have also run a basic life support session for them.

The Patients’ Forum meets every month.

2019 patients’ forum dates:

  • Monday 14 January
  • Monday 11 February
  • Monday 11 March
  • Monday 8 April
  • Monday 13 May
  • Monday 10 June
  • Monday 8 July
  • Monday 9 September
  • Monday 14 October
  • Monday 11 November
  • Monday 9 December

For more information, please contact the Patients’ Forum chairman, Malcolm Alexander on 020 8809 6551 or 07817 505193 or by email to [email protected]


Local Involvement Networks (LINks) have been replaced by Healthwatch.

Healthwatch England leads and supports the Healthwatch network, made up of 152 community-focused local Healthwatch.

Healthwatch England builds a national picture of the issues that matter most to consumers and users of health and care services. They also have the power to ask the health and social care regulator, the Care Quality Commission, to look at areas where they have special concerns.

You can find out more about Healthwatch at