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Technical issues in our control room

Deputy Director of Operations, Peter McKenna said: “Due to technical difficulties, our control room was logging emergency calls by pen and paper from 12.30am to 5.15am.

“Our control room staff are trained to operate in this way and continue to prioritise our response to patients with life-threatening conditions, using the same triage system as usual.

We also have additional clinicians on duty to offer control room staff clinical advice if it is needed.”