School girl, seven, makes lifesaving 999 call

Call taker Katherine with Hannah and mum, MariaA brave school girl from Dagenham was hailed as an “absolute star” after calling for an ambulance for her mum.

Seven-year-old Henry Green School pupil, Hannah Philo dialled 999 when her mum had suffered an asthma attack at home earlier this month.

London Ambulance Service Emergency Medical Dispatcher, Katherine Parker, said: “It was like speaking to a grown up, or even someone who was medically trained. As soon as the call was connected, she calmly said her name, address and what was wrong. 

“I was completely stunned by how well she did. I didn’t need to tell her what to do – she opened the door for the paramedics and put the light on so they knew which house to come to, before I asked her to.

 “She was amazing – an absolute star.”

Hannah, who wants to be a nurse when she grows up, visited the ambulance control room today (31 May) to meet Katherine, who gave her a certificate.

Hannah said: “I felt very nervous when I made the call, but I knew I had to be brave and call for an ambulance to make mummy better.”

Her mum, Maria Philo, 32, who was taken to hospital, after the attack said: “Hannah was upstairs at the time, but as soon as she came down and saw me, she knew I was having an attack and picked up the phone straight away.

“She has a card by the phone with her name, age and address in case she needs to call for help.

“I’m so proud of her; she kept calm and knew exactly what to do.”

Katherine added: “It’s great she had the card by the phone, as it meant she stayed calm and provided me with the information I needed to get the ambulance to them as quickly as possible.” 

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