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Annual Report and Quality Account 2009-10

Our Annual Report and Quality Account 2009-10 have now been published.

Annual Report 2009-10

The report contains facts and figures from the past year and is a record of what has been achieved. The report also contains an interview with the Chairman, Richard Hunt CBE and Chief Executive, Peter Bradley.

Account 2009-10

Our Quality Account 2009-10 provides easy access information about the quality of the services we provide. It defines how we measure quality and enables comparisons between services. 

This is our first Quality Account and we hope that it assures the reader of the focus we have placed on assessing and improving the quality of our services during 2009-10.

Notes to editors

  • For more information on this news release contact the Communications Department on 020 7921 5113.
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