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NHS staff survey results published

Significantly more London Ambulance Service staff are getting access to personal development opportunities than last year, according to the NHS national staff survey results released this week.

Almost double the number of staff reported getting an appraisal (63 per cent up from 33 per cent). More staff (68 per cent) received job-relevant training, learning or development too (up three percentage points).

A total of 1,674 staff responded to the survey – a response rate of 36 per cent.

A pre-selected random sample of staff’s responses was submitted to the Care Quality Commission to produce the national staff survey report, which compares all the NHS trusts in England.

Director of Organisation and Development Caron Hitchen said: “The survey provides an annual overview of how our staff are feeling at work and what they think about their roles”.

“It’s encouraging to see that staff have responded positively to the increased personal development opportunities available, as previous staff survey feedback identified this as an area we needed to address.

“We will now look closely at the results where we have not done so well. Internal focus groups have already been set up to help explore how we can further improve staff experience.”

The full London Ambulance Service national survey results can be found on the Care Quality Commission website.

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Notes to editors:

  • For further information about the London Ambulance Service or this news release please contact the communications department on 020 7783 2286.
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