Ashley Sepaul, Emergency Medical Dispatcher

Why did you join London Ambulance Service?

When I applied for a job at the Service, I also applied to work for Barclays and at a Job Centre. I chose to work for the ambulance service because it had the best career path and the best opportunities to progress. Ashley Sepaul, Allocator

What is your job like?

I am overseeing all the calls coming into the area and I have to allocate ambulance crews to emergencies. Sometimes I can have 25 ambulances to look after. I have to decide which calls to prioritise.

How do you make a difference to the lives of patients?

It can be a stressful job particularly when you’ve got child who isn’t breathing or there’s been a serious car accident. You feel like their lives are in your hands. My job is to juggle our resources – to do what’s best for the patients and for the ambulance crews, to get the best possible outcome.

How has your career progressed?

I started eight years ago as an emergency medical dispatcher and worked my way up to being an allocator. Now I’m aiming to be an area manager.