Response to the ITV Tonight programme, broadcast on Monday 16 November

17 November

Following the broadcast of the Tonight programme on ITV1 last night, we would like to address some of the issues that were raised.

Firstly, we would again like to offer our condolences to the family of Kayleigh Macilwraith-Christie. We have always recognised that she could have benefited from treatment by a paramedic, although there is no way of knowing if this could have helped save her life.
As was reported on the programme, our protocol is to now always send a paramedic to a patient who is understood to be suffering a prolonged epileptic seizure, as well as to incidents where someone has suffered major trauma or is in cardiac arrest.

Issues around the different types of frontline ambulance staff nationally were also raised.In terms of our own staffing, we currently employ 1,223 paramedics, 547 student paramedics and 1,300 emergency medical technicians (EMT).

We are continuing to increase the number of qualified paramedics in our workforce, both through recruitment and additional training for some of our EMTs.
We would stress, however, that emergency medical technicians are already trained to deal with a range of life-threatening illnesses and injuries, and can administer a range of drugs. Paramedics have additional skills and can carry out invasive procedures which they may need to perform during the most serious medical emergencies including intubation (where a tube is entered into the windpipe to help a patient breathe) and needle chest decompressions (inserting a needle into the chest to release the build up of air pressure).

The programme also discussed emergency care assistants, which is a role that we do not have in London.
However, we do have 257 urgent care positions, including A&E support staff. Working together as a double crew, they respond to patients with the least serious illnesses and injuries who do not need an emergency response.

In common with other ambulance services, we will send a single responder and an ambulance crew to potentially life-threatening calls. In London, single responders travel by car, motorcycle or bicycle and all of these vehicles carry the vital life-saving equipment needed in an emergency.

Find out more about who will treat you when you dial 999.

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  • For further information on the London Ambulance Service or this news release please contact the communications department on 020 7921 5113.

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