Ambulance Service welcomes sentence for abusive caller

24 June 2011

An Ilford man, who made abusive telephone calls to a London Ambulance Service enquiry line, has been fined £500 and given a two-year conditional discharge.

David Morse, 71, from Glebelands Avenue, Newbury Park, made over 50 malicious calls to the enquiry line between 2008 and his arrest in 2010.

Angela Riches, from the Service’s patient centred action team said: “These calls were aggressive. He often swore and threatened violence towards our staff and damage to ambulance property.

“He would use different names and always withheld his telephone number.

“The sentence shows that threats to our staff will not be tolerated.” 

Mr Morse appeared at Thames Magistrates Court this week after the Service instigated legal action.

Angela said: “The enquiry line is the first point of contact for patients to give comments, feedback or complaints about the service they have received from us. It is also used for all general enquiries about our policies and procedures and how we work.

“By making abusive calls to this number Mr Morse wasted valuable Service resources and diverted attention from the public who needed our assistance."

-Ends-

Notes to editors:

  • For further information about the London Ambulance Service or this news release contact the communications department on 020 7921 5113
  • Follow us on Twitter at http://twitter.com/ldn_ambulance

Contact Us

For more details about this section of our site, please use the email link below.