7 February 2011
To be attributed Jason Killens, Deputy Director of
“We are extremely sorry that Thomas suffered
such a significant injury when he was being taken to hospital by
our staff, and we hope that the inquest has helped his family to
understand what happened on that night.
“We have looked into this incident to identify
what we can do so that something like this does not happen again,
and we will consider the report that the coroner is making to the
Department of Health following this inquest.
“We believe it was right for our crew to
persuade Thomas to go to hospital based on the extent of his
initial injuries. And on this occasion, taking account of Thomas’
injuries, we believe our staff did the right thing to convey him
even though he would not wear a seat belt.
“In view of the coroner’s findings, we will
reinforce the message to our staff that they should make every
effort to persuade patients to use a seat belt when they are
travelling in an ambulance; however, if patients refuse, our
current policy is that the crew can continue to convey them if it
is in their best interest to receive hospital treatment.
“We are exploring how the locking system
within our ambulances could be designed so that doors cannot be
opened while the vehicle is moving. In doing so, we are conscious
that we need to consider any risks that may arise.
“We recently carried out a further
investigation into what happened on the night that we took Thomas
to hospital. We have considered how we handled the original
investigation with a view to learning any further lessons in light
of changes to our investigation processes in the last few years. We
have asked two independent organisations – South East Coast
Ambulance Service NHS Trust and Action against Medical Accidents to
comment on the report. Once our report is complete we will be
sharing the findings with Mr Inglis’ family”.
- Ends -
Notes to editors: