8 June 2011
Updated at 11pm
To be attributed to a London Ambulance Service
spokesperson:
“We are
currently still using our manual system for managing 999 calls;
this involves recording calls on paper and passing information to
ambulance crews over the radio.
“We switched to this system earlier today (8
June) after we experienced technical issues with a new 999 computer
system that we introduced last night.
“We have now decided that we will revert back
to using our original computer system while the issues with the new
system are being resolved; we will do this in the early hours of
tomorrow morning.
“Our priority remains to answer all incoming
999 calls, giving priority to those patients with the most serious
illnesses and injuries.
“We would ask people to use their ambulance
service wisely at this time and consider where else they may be
able to get medical help if it is not an emergency, for example NHS
Direct, walk-in centres or minor injuries units.”
- Ends -