Episode one: The day shift

Andy ep 1Episode one highlights the huge number of life-threatening incidents we respond to each day.

An ambulance crew in Becontree face a heart-wrenching conversation with the family of a man who has died at home, while an advanced paramedic, who treats some of London’s most critically ill and injured patients, races to treat two patients, shot in broad daylight.

Viewers will see first hand the challenges our control room staff face as they cope with increasing demand, frequent callers and patients who don't need a 999 response, while trying to get help to those who really need it.

A spike in 999 calls means some people are told they won’t get an ambulance, while we prioritise those who may be fighting for their lives.

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Meet the team

Click here to meet some of the people behind Ambulance and find out what they thought of filming for the documentary and what it's like to work for the UK's busiest ambulance service.

Work for us

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Join our control room

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