I made a 999 call for an ambulance when my wife went into the advanced stages of labour at home. Katie was the dispatcher who answered that day and, with the midwives delayed in traffic, she talked me through how to deliver my son over the course of the 11-minute call. Naturally this formed a bond between us.

Leo Hickman
Journalist and proud father


Every 999 call we receive is a potential news story, and so there is a lot of interest in what we do.

This means that we work with the local and national media to provide information about incidents across the capital, as well as arranging for journalists and programme-makers to follow our staff during the course of a shift.


News releases and statements

Recent news releases and statements are on our press releases page.
Read our news releases and statements.

News archive

Our older news statements and press releases are collected in our news archive.
Read our news archive.

BBC: Ambulance

We have given BBC One unprecedented access in a new TV series which follows our medics and control room staff as they make life-saving decisions and care for the capital’s most vulnerable people.
Find out about our three part documentary series, Ambulance.

TV and radio

We regularly appear on a number of TV and radio programmes.
Find out about the latest coverage.

Follow us on social media

Join the conversation on social media and follow us on Facebook, Twitter, Instagram and YouTube for the latest news, pictures and videos.
Read more about our social media channels

Alcohol-related calls

We're working hard to encourage people to drink more responsibly at key times of the year, to avoid putting additional pressure on the service that we provide.
Read more about alcohol-related calls.

Know your blood pressure

We offered free blood pressure checks to Londoners across the capital on Saturday 17 April to raise their awareness of stroke.
Read more about our know your blood pressure campaign

Use us wisely

Our aim is always to increase understanding of how we work, whether that be by encouraging sensible use of our service or raising awareness of some of the types of issues we face.
Find out how to use us wisely.

Give blood

By donating blood, you can help to save lives. Blood that you donate can be used to treat a range of illnesses such as all kinds of anaemia, bone marrow failure and leukaemia
Find out more about how to give blood 

Contact us

For any media enquiries, please either call or email the communications department.

The on-call communications officer can also be contacted through this number outside office hours.

Direct line: 020 7783 2286


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