In a life-threatening emergency
Always call 999 if someone is seriously ill or injured,
and their life is at risk.
Examples of medical emergencies include (but are not limited
- chest pain
- difficulty in breathing
- severe loss of blood
- severe burns or scalds
- fitting or concussion
- severe allergic reactions.
When it's not a life-threatening emergency
If it is not a life-threatening emergency and you,
or the person you are with, do not need immediate medical
attention, consider other options before you dial 999:
- Look after yourself or the patient at home. If you cannot stay
at home, see if family or friends are able to help.
- Talk to your local pharmacist.
- Visit or call your GP.
- Call NHS 111.
- Visit the NHS
- Make your own way to your local
department, walk-in centre,
minor injuries unit or urgent care centre. (Arriving in an
ambulance does not necessarily mean you will be treated more
Choose the best treatment for your needs - choose well. It allows us to make sure that
we are able to help the people who need us the most.
Not sure where your nearest health services are? Use
NHS London's search for services.
If you are nearing the end of your pregnancy, we have
put together some advice if you are due to give