In this section you can learn more about:
When to call 999
You should always call 999 in a life-threatening emergency—if
someone is seriously ill or injured, and their life is at
risk.
Know
when to call 999
How to call 999
You can call an ambulance on 999 or 112. If
you have a speech or hearing impairment you can register for a
service that will allow you to text 999 in an emergency.
Learn
more about calling 999
What happens when you call 999
When you call 999, you will be asked for information about the
patient's circumstances, but there are also some things that you
can do before help arrives.
Find out what happens when you call 999
Who will treat you
We have a range of staff and volunteers that will come
and treat you, depending on the seriousness of the situation and
how close we are to you.
Who
will treat you when you call 999
Emergency heart care
There are two heart conditions that need immediate emergency
care; a heart attack and a cardiac arrest. If you think
you, or someone you know, is suffering from a heart attack or a
cardiac arrest you need to call 999 for an ambulance
immediately.
Learn more
about emergency heart care
Emergency stroke care
A stroke happens when the blood supply to the brain is
interrupted. It is a potentially life-threatening condition that
needs immediate medical attention. If you think you, or
someone you know, is suffering from a stroke you need to call 999
for an ambulance immediately.
Learn more
about emergency stroke care
Emergency trauma care
Trauma happens when your body suffers a wound from physical
injury. When your body suffers multiple wounds or serious injuries
that could result in death or serious disability, it is known as
major trauma.
Learn more about what happens if you suffer
major trauma