Our vision
To be a world-class service, meeting the
needs of the public and our patients, with staff who are well
trained, caring, enthusiastic and proud of the job they do.
Our values
Clinical excellence
We will demonstrate total commitment to the provision of the
highest standard of patient care. Our services and activities will
be ethical, kind, compassionate, considerate and appropriate to
patients’ needs.
Respect and courtesy
We will value diversity and will treat everyone as they would wish
to be treated, with respect and courtesy.
Integrity
We will observe high standards of behaviour and conduct, making
sure we are honest, open and genuine at all times and ready to
stand up for what is right.
Teamwork
We will promote teamwork by taking the views of others into
account. We will take a genuine interest in those who we work with,
offering support, guidance and encouragement when it is needed.
Innovation and flexibility
We will continuously look for better ways of doing things,
encourage initiative, learn from mistakes, monitor how things are
going and be prepared to change when we need to.
Communication
We will make ourselves available to those who need to speak
to us, listening carefully to what is said to us and making sure
that those we work with are kept up to date and understand what is
going on.
Accept responsibility
We will be responsible for our own decisions and actions as we
strive to constantly improve.
Leadership and direction
We will demonstrate energy, drive and determination especially when
things get difficult, and always lead by example.