The capital's ambulance service

Where we fit in the NHS

We are the only NHS trust that covers the whole of London.

Our performance is monitored by the strategic health authority NHS England,  Ultimately we are responsible to the Department of Health.

Our structure

We have around 5,000 staff based at ambulance stations and support offices across London.

Our emergency response service is split into three operational areas across London—east, south and west. Each area is managed by an assistant director of operations.

We have a total of 70 ambulance stations across London which, for management purposes, sit within 26 local operational areas, known as complexes.

Each complex is overseen by an ambulance operations manager, supported by a team of duty station officers, a training officer and team leaders.