Purpose and values

Our purpose

The London Ambulance Service is here to care for people in London: saving lives; providing care; and making sure they get the help they need.

Our values

Care Clinical Excellence Commitment Signature logo



In everything we do, we will provide:

Helping people when they need us; treating people with compassion, dignity and respect; having pride in our work and our organisation.

Clinical excellence
Giving our patients the best possible care; leading and sharing best clinical practice; using staff and patient feedback and experience to improve our care.

Setting high standards and delivering against them; supporting our staff to grow, develop and thrive; Learning and growing to deliver continual improvement.