Our patient experiences department

Our patient experiences department brings together all the feedback we receive from inside or outside of our organisation. This department has responsibility for:

  • Our Patient Advice & Liaison Service (PALS)
  • Complaints
  • Community liaison (‘frequent caller’ project and the development of a care plan approach in relation to patients who exhibit challenging behaviour) 

Contact Us

For more details about this section of our site, please use the email link below.