All 999 calls are prioritised into
one of two categories:
This year's targets
As in previous years, we will still be expected
to reach the Government targets of:
- 75 per cent of Category A calls within eight
- 95 per cent of Category A calls within 19
Although we won't be formally reporting on response
times to Category C calls, these will still be very closely
To find out more about how we have been
performing against our targets, see our latest response times.
For the first time this year, we will also be
reporting on our performance against the national set of
11 new clinical quality indicators.
Last year's response times
Between April 2015 and March 2016, ambulance
crews reached 63.81 per cent of the most critically ill
patients – such as those having chest pain, in serious road traffic
accidents or victims of stabbings or shootings – within eight
In 2015/16 medics attended 504,685 patients with life-threatening
conditions (category A patients) up from 490,196 in 2014/15.