Our publications

• Annual Report 2022-23 (pdf, 7 MB)
  

• Annual Report 2021-22 (pdf, 6 MB)
  

• Annual Report 2020-21 (pdf, 7 MB)
  

• Annual Report 2019-20 (pdf, 3 MB)
  

• Annual Report 2018-19 (pdf, 6 MB)
  

• Annual Report 2017-18 (pdf, 1 MB)
  

The version of the London Ambulance Service Annual Report 2020-21 uploaded here on 16 September 2021 contained an incorrect audit report due to an administrative error at the Trust and was consequently taken down.

This new version which was uploaded on 17 January 2022 and which can be found above is correct.

Please note: unfortunately this also meant we have been delayed in being able to confirm the latest Annual Report is fully accessible to WCAG2.1 levels, although we have carried out initial accessibility checks. We will upload a version we have externally confirmed to be accessible to these regulations within the next four weeks. Please email [email protected] to request an accessible copy be sent to you.

If you would like to read an older Annual Report please email [email protected].

If you would like to read an older Annual Review please email [email protected].

Our Covid-19 Secure Risk Assessment outlines the steps we have taken to protect our staff in their workplace in our sites across the capital.  ‘COVID-19 Secure’ guidelines are designed to ensure organisations and businesses can operate during the coronavirus outbreak and keep employees safe from transmission of the virus.

• London Ambulance Service Covid-19 Secure Health Safety Risk Assessment (pdf, 608 KB)
  

Workforce Race Equality Standard (WRES)

Workforce Disability Equality Standard (WDES)

Gender pay 

Equality Delivery System 2 (EDS2)

More equality and inclusion information

More information about equality and inclusion in the workplace and relevant documents.

Under section 19 of the Freedom of Information Act 2000, we have a legal duty to adopt and maintain a publication scheme for the publication of information relating to the Trust.

For information on the publication scheme, visit the Freedom of Information Act pages.

As part of the Service’s dedication to ensuring information about medicines used is available, all medicines available for use by London Ambulance Service are collated into medication formularies.

The Medication Formularies are split into two groups: “999/Emergency Services” and “Integrated Urgent Care (IUC)”.

Any medicine which has been given approval for use within the London Ambulance Service is listed in its respective formulary to ensure that staff practice safely and effectively with all medicines.

The Service’s Medicines Management Group is responsible for reviewing the requirement to introduce any medicine into the formulary.

All medicines management queries can be emailed to [email protected].

The aim of this account is to provide easy access information about the quality of the services we provide.  It defines how we measure quality and enables comparisons between services.

We recommend you view the latest annual report below by opening the download in Acrobat Reader.

Please email [email protected] to request an accessible copy be sent to you.

• Quality Account 2022-23 (pdf, 11 MB)
  

• Quality Account 2021-22 (pdf, 3 MB)
  

• London Ambulance Service Quality Account 2020-2021 (pdf, 8 MB)
  

• Quality Strategy: Visions 2020 (including Quality Account 2019-2020) (pdf, 3 MB)
  

The Trust’s Register of Interest is updated at the end of each quarter and is available upon request. Please email the Committee Secretary to receive a copy.

Our vision is to deliver outstanding emergency and urgent care whenever and wherever needed for everyone in London, 24/7, 365 days a year. Our strategy 2023-2028 outlines how we plan to achieve this.

To find out more about the Trust Board and to see papers for previous meetings visit our Trust Board pages.